FREQUENTLY ASKED QUESTIONS
Do you manufacture garage doors?

Yes, we do! We manufacture tilt and sectional garage doors in our Regency Park workshop. We use Western Red Cedar, polycarbonate sheeting, acrylic, metal, exterior grade plywood, glazing and alucabond just to name a few. We are also the sole South Australian distributors of German designed and manufactured Hormann Garage Doors. Their garage doors are sectional, double insulated for supreme strength and superior thermal qualities. They’ve sold over 20 million doors worldwide and they are backed by a 5 year warranty. There are a myriad of colours and styles available, even matching front doors.

Can you make a garage door to match the façade of my house?

Yes, we certainly can. We have a range of materials we use to make our tilt or sectional garage doors. We use predominantly Western Red Cedar for its strength, beauty and durability, but we can also use polycarbonate sheeting, acrylic, marine grade plywood and alucabond just to name a few. Your doors can be painted or stained any colour you desire.
We also sell German designed and manufactured Hormann Garage Doors. Their garage doors are sectional, double insulated for supreme strength and superior thermal qualities. There are a myriad of colours and styles available, even matching front doors. Either option will give your house the real “wow factor”.

Do you sell roller doors?

We do sell a range of roller doors, but not as you know them here in Australia. People often think all garage doors are called “roller doors” and get confused when they say they want a roller door, but in fact, they want a sectional or tilt garage door.
We are the sole South Australian distributors of German designed and manufactured Hormann Garage Doors. Their garage doors are insulated for supreme strength and superior thermal qualities. Hormann doors have a 200,000 cycle lifespan, as opposed to other doors on the market which will only last for approximately 20,000 cycles. Hormann Garage Doors have sold over 20 million doors worldwide and are backed by a 5 year warranty. There are a myriad of colours and styles available.

Do you sell insulated garage doors?

Yes, we are the sole South Australian distributor of German designed and manufactured Hormann Garage Doors. Their garage doors are sectional, double insulated for supreme strength and superior thermal qualities. Hormann doors have a 200,000 cycle lifespan, as opposed to other doors on the market which will only last for approximately 20,000 cycles. The insulated doors consist of 1.5mm metal outer with 6cm of polyutherane insulation.  Hormann are a family owned business who have been perfecting garage doors in Germany for over 150 years. There are a myriad of colours and styles available, even matching front doors.

We don’t have much headroom for a roller door, can we still have a garage door?

Yes, absolutely, we have a range of solutions available to you that other Garage Door companies may not be able to accommodate. We can supply and install a beautiful german made Hormann sectional garage door with as little as 11.5 cm headroom. The least amount of headroom other companies can accommodate is 25 cm.
Alternatively, we can offer you a Hormann insulated roller door which can roll into a 29cm housing. We also manufacture tilt and sectional garage doors at our Regency Park workshop. You are very welcome to visit our showroom to see the different options available to you, or we can visit you for a free, no obligation site inspection and quote.

What’s the difference between a tilt and sectional garage door?

Tilt garage doors are 1 solid panel door which pushes outwards and slides up and back along the ceiling.
Sectional garage doors consist of 4 or 5 sections to allow the garage door to move up and slide along the ceiling. When the door is in the closed position, they can look very similar. Both types of garage doors can be automated for convenience, security and comfort.
If you would like a free, no obligation site inspection and quote, just call us on 8340 3888 or place an enquiry on our website. www.jmhgroup.com.au

How many garage door colours are there?

We have over painted 200 colours to choose from! The colour palette is spectacular – If colour isn’t your thing and would like a natural beautiful wooden look, we offer a variety of cedar stains ranging from dark or light. You are very welcome to come into our showroom to view the options. Alternatively, we can bring the samples to your house for a free, no obligation site inspection and quote. Our contact details are 8340 3888 or www.jmhgroup.com.au

What materials do you use to make your garage doors?

We use Western Red Cedar, polycarbonate sheeting, acrylic, metal, exterior grade plywood, glazing and alucabond just to name a few. We are also the sole South Australian distributors of German designed and manufactured Hormann Garage Doors. Their garage doors are sectional, double insulated for supreme strength and superior thermal qualities. The insulated doors consist of 1.5mm metal outer with 6cm of polyutherane insulation.
You are very welcome to see our garage doors and gates on display at our showroom and workshop, located at 467 South Road, Regency Park.

I live near the beach, how long will a garage door and fittings last for?

Our German designed and manufactured Hormann Garage doors have high quality galvanised steel fixtures and fittings. They are designed to withstand the harshest elements. In fact, Hormann discovered that after 14 years, the moisture in the concrete leeches up into the steel frames and begins to corrode the steel. To eliminate this from happening, they have designed “booties” to cover the base of the framing so they last for a very long time.
The Hormann doors will also withstand winds up to Wind rating 3, but can be altered up to Wind rating 5, which is 200 kilometre/hour winds.
The double insulation also means the doors are a lot stronger than ‘single skin’ garage doors, meaning no bending or warping panels. The insulation also ensures no more cold cars in winter or hot cars in summer!! We insulate our houses and garage walls and ceilings, so it makes sense to install insulated doors also. This saves money on heating and cooling too! The insulated doors consist of 1.5mm metal outer with 6cm of polyutherane insulation.

How do I dispose my old gate and garage doors if I replace it with a new one?

For a small extra cost JMH can remove and dispose your old gates and garage doors for you. Alternatively, you can take your gate or garage door to any waste and recycling yard and they will be happy to dispose of them for you. (Please note fees for dumping will be incurred)

Can I use the same remote to operate my gate a garage door if both are different automation unit brands?

Hate carrying around 2 different remotes for your garage door and gates? Wish one remote will operate them all? We have a solution!
An installation of a stand-alone receiver will enable you to operate both gates and doors from one remote.

Is it possible to automate existing gates?

Anything is possible! If your existing gates are in good, operating condition we can automate them.

How long does it take to construct and install a gate?

This is all determined on the size and design of your gate/s and the type of finish. An estimate guide would be anywhere between 4-6 weeks from date of deposit. (longer lead times apply leading up to Christmas, due to demand!)

Why do I need a design consultant to attend site for an initial quote? Why can’t I get a quote over the phone?

It is difficult to price over the phone or email as there are a lot of factors and varibles that make up the price. These include size, design, cladding type, frame, finish, fixings, etc. We do prefer to have one of our design consultants to attend site to give you an accurate price and to be able to go through design and style details with you. Alternatively you are more than welcome to visit our showroom to meet with our staff to discuss further and view our extensive display and selection centre.

What happens if we have a power failure? Can I put my gate into Manual mode, so I can drive out of the driveway?

TOONA

The gear motor is equipped with a mechanical system which allows to open and close the gate manually. These operations must be performed during electrical black outs or operating anomalies.

IMPORTANT! — The gear motor must only be blocked or unblocked when the leaf is stopped.

In the Of the Toona 4-5 series, to move the gate leaf manually, it is not necessary to unblock the gear motor. It is sufficient to move the leaf acting on it with forte.

Iif there is an electric lock on the automation ensure the electric lock is unlocked before moving the leaf.

UNBLOCKING the gear motor manually (fig. A):

01. Slide the protection membrane and insert the key turning it clockwise:

02. Pull the handle upwards, accompanying it:

03. At this point, manually move the gate leaf in the position desired.

BLOCKING the gear motor manually;

01. Close the handle and turn the key anti-clockwise;

02. Remove the key and close the protection membrane.

ROBUS

Manual movement and release: before carrying out this operation please note that release can only occur when the leaf is stopped.
To lock: carry out the same procedures backwards.

HOPP

Still have questions?